Welcome to The Compassion Innovation Lab, where we’re combining evidence, experience and moral imagination to make compassion the new normal.
What did we learn about compassion from the pandemic? What are the best practices that will define the compassionate organization in five and ten years? How can compassion deal with the epidemic of loneliness? With our deep knowledge base of thousands of lived experiences gained over two decades of advocacy, we’ve already produced game-changing ideas to combat gender-based violence and sexual harassment and improve patient safety, mental health delivery and suicide prevention, like the coming 988 national lifeline, first introduced to Canada by Kathleen Finlay in 2019. Some of these initiatives are now law.
We’re working on breakthrough innovations to make compassion the new normal in big cities and urban settings, in universities, among health care providers, in the workplace, in our military and law enforcement agencies and, of course, everywhere our most vulnerable are at risk.
We’re reimagining the power of compassion to heal, inspire and prevent harm.
And we’re changing lives for the better.
Compassion structure | strategy
Workplace compassion training
Compassion polls
Crisis management
Breakthrough policy advocacy
Strategic communications

Thanks for visiting!
Land Acknowledgement
The Compassion Innovation Lab acknowledges that we are standing on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples that is now home to many diverse First Nations, Inuit and Métis peoples. The City of Toronto, where Ci is located, is covered by Treaty 13, signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands. We humbly acknowledge our stewardship responsibilities for the gift we have been given to work and live on these lands.

Kathleen Finlay’s Advocacy Clinics
(Now part of The Compassion Innovation Lab)